What does "Lifetime Access" actually mean for my purchase?
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When you purchase a script from FogScript, you own the license to that version of the software forever. There are no monthly subscriptions, recurring fees, or hidden costs. Once you buy it, it is yours to use for your business indefinitely.
What is included in the 12-month support period?
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Your purchase includes one full year of professional support. During this time, our team will assist you with installation, troubleshooting, technical bugs, and guidance on how to optimize the script for your specific business goals.
What happens to my script after the 12-month support period ends?
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Your script will continue to function perfectly. You retain full lifetime access to the software. If you require further assistance or custom modifications after the first year, you can easily renew your support plan at a discounted rate.
Are future updates and new features included?
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Yes! As part of our commitment to your success, all minor updates and patches during your support period are included. We frequently release performance enhancements and feature upgrades to ensure your tools remain ahead of the curve.
How do I request technical support if I face an issue?
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We make it simple. You can reach out to our dedicated support team via your FogScript dashboard or our official email. Our engineers monitor all inquiries to ensure you receive a swift, professional resolution to any technical roadblock.
Do you provide installation services for these scripts?
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Absolutely. We provide comprehensive documentation to help you set up independently. If you prefer a hands-off approach, our support team is available during your 12-month window to assist with the initial deployment and server configuration.
Can I customize the scripts to fit my specific brand needs?
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Since you have lifetime ownership of the code, you are free to modify or customize the scripts to match your brand requirements. If you need complex development work, our support team can advise you on best practices or provide custom integration services.
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